FAQ's

How can I choose the right fragrance?

We recommend browsing our fragrance collections based on categories like gender (men, women, or unisex), mood, or season. Each fragrance profile on the product page includes detailed descriptions to help guide your decision.

Are your fragrances long-lasting?

Yes! Carbo Fragrances are formulated to last. As Eau de Parfum, our perfumes offer longevity of up to 8 hours or more.

Where are Carbo Fragrances products available?

You can purchase our products directly through our website. Additionally, our perfumes are available at our retail store located in Ezdan Oasis.

Do I need to register for an account?

No, you can use our checkout without creating an account.

Do you offer international shipping?

No, we currently do not offer international shipping. However, this may change in the future.

I haven’t received my delivery

We aim to dispatch all orders within 1-2 working days. If you wish to receive your order using next day delivery, orders must be placed before 1pm.

Problems placing your order

If you’re experiencing problems placing an order, please contact us at info@carbo-trading.com, and we’ll be more than happy to help.

Can I cancel my order?

If the order has already been dispatched, we are not able to cancel it. Once you have received the items, please get in touch with our Customer Care Team and send them back to us in their original condition, and we will refund your purchase.